Product Recall - RQA & Cunningham Lindsey

RQA is Europe's leading crisis management consultants working for small, medium and large food and consumer products manufacturers, distributors and retailers.  In the sector of product recall insurance we are also exclusive to the the insurance company Chartis.  Cunningham Lindsey is one of the UK's largest loss adjusting and claims management companies.

We are now working with Cunningham Lindsey to offer a range of services to assist in equipping businesses to manage a product recall incident, and to also have the best opportunity of preventing incidents in the first place, whilst mitigating and seeking to recover any expenditure incurred.   We believe that working together enables us to provide these services to companies who do not curently have such high quality and specialist services available to them.

Pre-incident - we offer a comprehensive recall prevention, risk improvement and recall management planning service. This includes recall training, audits of own and suppliers' processes and quality control, advice on the legal and insurance risks faced, advanced dispute resolution, recall planning and lots more.

Incident Management - if the worst should happen, we can provide a global 24/7 emergency response to any product quality or safety issue, including crisis management and support, product retrieval, customer care helpline, media advice, cause and effect analysis including laboratory testing and a mitigation/validation service.

Post incident - we don't forget the important issue of culpability and recovery. We offer advice upon claim preparation and the best prospect of recovery of your expenditure, either in the UK or anywhere in the world using our global team.

Contact us

For further information on this service click here or contact Vince Shiers, Managing Director of RQA Europe on +44 (0)118 935 7242 / v.shiers@rqa-europe.com

For further information on Cunningham Lindsey click here or contact Andrew Robinson on +44 (0) 161 910 5033 / andrew.robinson@cl-uk.com