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RQA field representatives are all self-employed contractors who perform a wide variety of field-based activities. Project assignments are made based on your geographic location and in accordance with the skills required.
these projects vary in size and scope. It may be as simple as purchasing a single product from a local supermarket, or more complex such as purchasing five different variants of a product, each with a unique package code from ten different stores. Products are then carefully packed and shipped to our client.
this activitiy consists of contacting a consumer via phone, scheduling a time to pick up the unsatisfactory product, picking up the product and shipping to our client.
These are large scale product retrievals. You will be required to visit several stores in your area and examine the store shelf and stock for affected product. You will then purchase the product and either destroy or ship back to our client.
this activity would involve detailed assessments of a product at retail. You will typically visit five to ten stores and spend between 30 and 90 minutes at each store gathering data on products and the store environment.
Mystery shopping typically requires individuals to visit locations such as
banks, restaurants and stores to carry out pre-agreed scenarios and comment on the quality of service and/or product received.