Recall, Withdrawal and Notifying the Authorities
Jun/09
If a product that you produce, manufacture, distribute or sell is unsafe or could pose a danger for consumers, then you have a legal obligation to remove it from the supply chain including final point of retail (product withdrawal). If you also need to remove it from consumers, then this is a product recall. There is also a legal obligation to promptly notify the relevant authority of the issue.
The notification may be to a local, regional, state or national authority depending on which country the product is in and where you operate from. The authorities will expect you to have a good summary of the issue including what product(s) are affected, traceability information, where it is sold, risk assessment, and action plan. It is important that you put forward an effective action plan supported by fact, as this demonstrates to the authorities that you are in control of the situation.
Click here for a full list of European national food authorities.
Click here for a full list of the RAPEX contacts for non-food for all E.U. member states.
Please enter your email address below to register for updates