RQA Europe Food Allergen Management Services

Nov/09

1. The RQA Allergen Awareness Training

The training is applicable for:

  • Production, Technical, Quality - Managers, Supervisors and Operators

The training programme:

  • Allergen related legislation
  • Allergy and intolerance - symptoms and reactions
  • Consideration of existing company policies
  • Exercise - Where are the allergens?
  • Allergen risk assessment - FSA decision tree approach and advisory labelling
  • Exercise - Allergen risk assessment
  • Allergen related recall examples
  • Allergen risk management and controls
  • Analytical testing - possibilities and practicality
  • Exercise - Allergen risk management
  • Allergen auditing and HACCP - Guided discussion
  • Exercise - Prepare a checklist for allergen auditing
  • Allergen communication and training - Guided discussion

 

2. The RQA Consultancy services

We provide a range of consulting services to help you prevent as well as prepare for food allergen related incidents. RQA experienced consultants can advise you on any aspect of the food allergen labelling and provide training to minimise a risk of product becoming contaminated with undeclared food allergens in the future.

"Traceability Challenge" exercise - tests the traceability of major and minor ingredients at each stage of the manufacturing process, including work-in-progress. We focus on all areas of your production process to ensure that you are compliant. This exercise minimises the risk of undeclared allergens in your products.

Crisis Response Line - We operate an around the clock Crisis Support Help Line that can be tailored to your business needs. This advice, which can be provided by a consultant over the telephone or via onsite visit includes:

  • Risk Assessment
  • Traceability
  • Assistance with Lab Testing
  • Current Recall Legislation
  • Advice on Informing Customers/Local Authorities
  • Recall Log
  • Post-incident Analysis and Prevention Advice

Consumer Complaint Collection - RQA can arrange for a product to be collected from a consumer within 24 hours of notification and can ensure that they are sent back to you or a lab for rapid testing and investigation.  

Product Withdrawal - If products need to be removed from point of sale in an independent retail stores, RQA's field representatives can be rapidly mobilised to achieve this. This minimises the risk of incidents that may be reported to your company due to consumers purchasing products with undeclared allergens.

To find out more how RQA can help you with the issue of food allergen management and food allergen labelling please click here to contact us.