• RQA Recall News
• Recall, Withdrawal and Notifying the Authorities
• What do the authorities do with your notification?
• Sourcing Recall Information
• RQA Visiting Lecture on MSc Resilience course at Defence Academy
• Recall Case Studies

• Recall Case Studies
  food industry
• See all case studies
• Product Cheese
  Incident Listeria
• Product Eggs
  Incident Salmonella
• Product Turkey drumsticks
  Incident Salmonella
• Product Sausage
  Incident Salmonella
• Product Chocolate bars
  Incident Microbiological
• Product Various delicatessen
  Incident Listeria monocytogenes
• Product Milk
  Incident Gastrointestinal disorders
• Product Cooked diced chicken
  Incident Undercooking

• Recall Case Studies
  consumer products
• See all case studies
• Product Universal laptop adaptor
  Incident Electric Shock
• Product Toys
  Incident Injuries
• Product Toaster
  Incident Burns
• Product Toy
  Incident Chemical
• Product Clothing
  Incident Injuries
• Product Bicycle
  Incident Injury
• Product Bench
  Incident Injury
• Product Coffee makers
  Incident Burn hazard
• Product Girls sweat top
  Incident Ingestion
• Product Paint spray gun
  Incident Electric shock
• Product Pressure cleaner
  Incident Electric shock
• Product Protective jacket
  Incident Risk of injuries
• Product Lighting equipment
  Incident Electric shock
• Product Plug
  Incident Electric shock

Recall, Withdrawal and Notifying the Authorities

If a product that you produce, manufacture, distribute or sell is unsafe or could pose a danger to consumers, then you have a legal obligation to remove it from the supply chain, including from the final-point-of-retail (product withdrawal). If you also withdraw the product from the consumer then this is a product recall.  In both cases you are legally obliged to promptly notify the relevant authority of this issue.

Read more including links to contacts at national authorities in the EU.

What do the authorities do with your notification?

In addition to liaising with you, the national food authority will decide whether your incident should be notified to the European system RASFF (Rapid Alert System for Food and Feed) to be included in their weekly reports. 

Likewise the RAPEX personnel will decide whether a non-food incident reported to them needs to be recorded on the weekly RAPEX report.  The weekly reports of both systems are available on the respective web sites.

Click here for all the annual reports since 2004 for both RAPEX and RASFF.

Sourcing Recall Information

If you want to see your own recall alert notification, it is readily available at the RASFF and RAPEX sites.  You can also browse these sites if you want more information on recalls in general.  For details of the food and beverage recalls and withdrawals in Europe, RASFF produces weekly reports.  Unfortunately it is not user-friendly, and there is no search engine to drill into the weekly PDF reports.  However, if you require information on a specific sector please let us know and we will see what we can put together for you.

Read more including non-food recalls and sites for US, Canada and Australia

RQA Visiting Lecture on MSc. Resilience course at Defence Academy

RQA Europe's Managing Director, Vince Shiers has been invited to return to give a visiting lecture for a second year on the Cranfield University's Defence Academy, Resilience MSc.  The course is 2 1/2 years part-time and is particularly useful for corporate risk and security managers, the emergency services, organisations in the humanitarian sector and graduates wishing to pursue a career in these sectors.

Vince's lecture is entitled "Crisis Management: The commercial perspective".  Other lectures on the course include "The Foot and Mouth Crisis 2007" and "Policing, Crisis and Legitimacy".  For further details on the Cranfield Resilience MSc. please click here.

Case Studies

Product Recall Solutions
food industry

Product Recall Solutions
consumer products