RQA - Recall News

Recall incident response - Is your team prepared?

You (Quality Manager) have just received a complaint from a consumer saying they found glass in your food product, or if you work for a non-food company, perhaps your electrical toy is reported to be giving users electric shocks. At this stage, the reliability and possible causes of these complaints is unknown but you have to take them seriously. This does not mean jumping "feet first" into recall action. Click here to read the full version of this article.

RQA Europe launches new training website!

RQA Europe's new training-dedicated website (www.rqa-training.com) will be launched on the 1st July 2010. The new site follows several months of research and consultation with clients, prospects and our training consultants, to find out what they wanted most from training courses and the site itself. RQA aims to be the premium specialist crisis management and food / product safety training provider in the UK and throughout Europe whilst also providing a highly competitive and cost effective offering. The categories of courses offered are:

  • Food Safety & HACCP
  • Product Recall
  • Crisis Management
  • Quality Management
  • On-Line courses
  • Specialist

New features on the website include:

  • Over 35 specialist courses
  • Download of the RQA training prospectus (2010/11)
  • Details of each course
  • RQA training flier
  • Booking any RQA course on line
  • Facility to request replacement certificates
  • Access to generic or bespoke e-learning courses

Win an in-house training course for your company.

To recognise the launch of the new RQA Training web site, the prize for next month's draw will be any one of our one day in-house courses, free to your company. For example it could be a RSPH Level 2 - Fundamentals in HACCP or a Level 1 Product Recall course. There are also many others to choose from. The prize winner is drawn from subscribers to RQA's monthly Product Recall Newsletter so please encourage your colleagues to go to register at either www.rqa-training.com or www.rqa-europe.com.

The course must be listed in the RQA Training web site and must be delivered by the end of October 2010. It must also be a single trainer course and RQA will pay up to £200 in Trainer expenses. If in the unlikely event, the expenses exceed £200 the balance will need to be paid by the company on booking the course. If a course exceeding one day's duration is preferred, the value of this prize can be put towards the costs of a longer course listed in the RQA Training web site. The prize can only be provided to the winner of the draw on 19/07/2010.There is no cash equivalent option.
 

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