Consumer Product Recall Solutions

Product Recall Solutions for the Consumer Product Industry

Having to recall or withdraw a consumer product can be a very stressful process, fraught with legal issues, business continuity considerations, tight timescales and negative publicity. RQA has unrivalled knowledge and experience to prepare your business for this eventuality, to manage such an incident and help you through the process if the need arises.

Our experienced team has managed the withdrawal and recall of most consumer product types, including toys, electrical goods, household products and automotive components. We can help your business to manage the process of product withdrawal and recall efficiently and effectively, minimising the impact on your business and your customers.


Pre-Incident Recall Management Services
                        Scoping Meeting
                        Develop/Improve Recall Procedures
                        Training for Recall Team Members
                        Recall Simulation

Recall Prevention Services
                        Supplier Audits and Approval
                        Customised Training
                        Quality Management Systems Support          

Incident Management Support
                        Crisis Response Line
                        Consumer Complaint Collection
                        Recall Investigation
                        Consumer Care Lines
                        Product Checking